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Support Center

Welcome to the Placerville Fiber Support Center. Whether you need help managing your WiFi, checking the status of fiber construction in your area, or managing your account, we're here to assist. Browse through our support topics to find answers, troubleshoot issues, and get the help you need.

Fiber Construction Progress

Get the latest updates on the construction progress within Placerville.

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Account Management

Everything you need to know to keep your account up to date.

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Billing & Payments

Understand your bill, set up payments, and manage your subscription details.

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Service Outages

Check here for the latest information on outages in your area, and if you're experiencing an issue, you can quickly report it to our team.

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